Return and Refund Policy

At Artistry Style, we strive to ensure customer satisfaction. If you are not completely happy with your purchase, please review our return and refund policy below.

1. Return Eligibility

We accept returns and exchanges within 14 days of delivery under the following conditions:

• Items must be unused, unworn, and in original packaging with all tags intact.
• Proof of purchase (order confirmation or receipt) is required.
• Certain items, such as personalized, custom-made, or final sale items, are non-returnable.

2. How to Initiate a Return

To start a return, please contact us at artistrystyle8@gmail.com with the following details:

• Order number
• Reason for return
• Photos (if applicable, for damaged or defective items)

Once your return request is approved, we will provide instructions on where to send the item.

3. Return Shipping Costs

• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• We recommend using a trackable shipping method, as we are not responsible for lost returns.

4. Refund Process

• Refunds are processed within 5-7 business days after receiving and inspecting the returned item.
• Refunds will be issued to the original payment method.
• Shipping fees are non-refundable, except in cases of incorrect or defective items.

5. Exchanges

• We allow exchanges for different sizes or colors of the same product.
• To request an exchange, follow the same return process.

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at artistrystyle8@gmail.com with photos for a swift resolution.

7. Non-Returnable Items

The following items cannot be returned or refunded:

• Personalized or custom-made products
• Gift cards
• Sale or clearance items

8. Contact Information

For any return or refund inquiries, please contact us at:
Email: artistrystyle8@gmail.com